Privacy Policy

Last updated: January 2025

1. Introduction

Car Rental Polis ("we", "us", "our") operates the website carrental-polis.com (the "Site"). This Privacy Policy explains what personal data we collect when you use our Site, how we use it, and your rights regarding that data. By using our Site, you agree to the practices described in this policy.

2. What Data We Collect

We may collect the following categories of personal data:

Contact information: Name and email address when you contact us directly.
Booking data: Dates, car preferences, pickup location, and other details entered in the booking widget. This data is processed by our booking partner (LocalRent.com / RentalCars) and is subject to their privacy policy.
Usage data: IP address, browser type, pages visited, time of visit, and other analytics data collected via Yandex Metrika.
Cookies: Technical and analytics cookies used to ensure the Site functions correctly and to understand visitor behaviour.

3. How We Use Your Data

We use the data we collect for the following purposes:

To respond to your enquiries and provide customer support
To facilitate your car rental booking via our partner widget
To analyse Site traffic and improve user experience using Yandex Metrika
To ensure the security and proper functioning of our Site

4. Third-Party Services

Our Site uses the following third-party services that may collect data independently:

LocalRent.com (booking widget): When you interact with the booking widget, your data is processed by LocalRent.com under their own Terms of Service and Privacy Policy.
Yandex Metrika: We use Yandex Metrika for website analytics. Yandex may set cookies and collect anonymised usage data. See Yandex's Privacy Policy for details.
Google Maps: Our Contacts page embeds a Google Maps iframe. Google may set cookies when you interact with the map. See Google's Privacy Policy for details.

5. Cookies

Our Site uses cookies to function properly and to collect analytics data. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the booking widget and other interactive elements of the Site.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy. Analytics data is retained for up to 24 months. If you contact us by email, we retain your correspondence for up to 12 months.

7. Your Rights

Under applicable data protection law you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict processing of your data
Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at: book@carrental-polis.com

8. Data Security

We take reasonable measures to protect the personal data you share with us. Our Site uses HTTPS encryption for all data in transit. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our Site after any changes constitutes your acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at: book@carrental-polis.com